Privacy Policy for thereleafclinics.com
**Effective Date: 10/04/2024
Releaf Clinics is committed to protecting your privacy and ensuring the confidentiality of your health information. This Privacy Policy outlines how we collect, use, and protect the personal information you provide to us in compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and other applicable privacy laws.
By using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree with these terms, please refrain from using our services.
1. **Information We Collect**
We may collect and store the following types of information when you use our website:
1.1 **Personal Information:**
– Name
– Contact information (such as email address and phone number)
– Date of birth
– Payment information, if applicable
– Any other personally identifiable information (PII) you provide
1.2 **Protected Health Information (PHI):**
PHI includes information that may identify you and relates to your past, present, or future physical or mental health condition, the provision of health care to you, or the payment for health care services.
Examples of PHI we may collect:
– Medical history
– Diagnoses and treatment details
– Health care provider information
– Prescription information
– Billing and insurance information
2. **How We Use Your Information**
We use the information collected to:
– Provide, manage, and improve our health-related services
– Verify your identity and maintain security
– Respond to your inquiries or support requests
– Process payments and manage your account
– Communicate with you regarding health-related matters, services, or updates
– Ensure compliance with legal and regulatory requirements
2.1 **Use of PHI:**
We will only use your PHI in accordance with HIPAA and applicable state laws. Your PHI may be used for:
– Treatment: Sharing information with health care providers to coordinate care.
– Payment: Processing claims or billing information for services provided.
– Health care operations: Activities related to quality assessment, training, audits, or other necessary functions to support our services.
3. **How We Protect Your Information**
We implement administrative, physical, and technical safeguards to ensure the confidentiality, integrity, and security of your PHI and PII. These measures include:
– Encryption of sensitive information during transmission and storage
– Access controls, including user authentication and secure access points
– Regular monitoring of our systems for potential vulnerabilities or unauthorized access
While we strive to use the highest standards of data protection, no security system is impenetrable. Therefore, we cannot guarantee the absolute security of your information.
4. **Disclosure of Your Information**
We may disclose your information in the following circumstances:
– **With Your Authorization**: We may share your information with third parties when you give us explicit consent.
– **For Treatment, Payment, and Operations (TPO)**: As allowed under HIPAA, we may disclose your PHI to other health care providers, insurers, or third-party business associates who help us provide services.
– **As Required by Law**: We may disclose your information in response to a legal process or government request, such as a court order, subpoena, or audit.
– **Business Associates**: We may share PHI with trusted third-party vendors (“business associates”) who perform services on our behalf (e.g., IT support, billing services) as long as they also comply with HIPAA requirements.
5. **Your Rights Regarding Your Health Information**
You have the following rights with respect to your PHI:
– **Access and Copy**: You have the right to inspect and receive a copy of your health records, subject to certain exceptions.
– **Request Amendments**: You may request corrections to your PHI if you believe it is inaccurate or incomplete.
– **Request Restrictions**: You have the right to request limitations on the use or disclosure of your PHI for certain purposes.
– **Request Confidential Communications**: You may request that we communicate with you in a specific way (e.g., only via email or a specific mailing address).
– **File a Complaint**: If you believe your privacy rights have been violated, you have the right to file a complaint with us or the U.S. Department of Health and Human Services.
To exercise any of these rights, please contact us at [Contact Information].
6. **Cookies and Tracking Technologies**
Our website may use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and improve functionality. These cookies do not store PHI or PII unless you voluntarily provide such information.
You can adjust your browser settings to refuse cookies, but some website features may not function properly if cookies are disabled.
7. **Third-Party Links**
Our website may contain links to external websites that are not operated by us. We are not responsible for the content or privacy practices of those third-party websites. We encourage you to review the privacy policies of any external sites you visit.
8. **Changes to This Privacy Policy**
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with a new effective date.
9. **Contact Information**
If you have any questions or concerns about this Privacy Policy or your privacy rights, please contact us at:
**Email**: admin@thereleafclinics.com
**Phone**: 816-897-4494
**Mailing Address**: 19201 E Valley View Pkwy Suite C, Independence, MO 64055
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By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.